Frequently Asked Questions

We make handcrafted natural personal-care and home products — including organic coconut soaps, natural lotions, deodorants, beard oils & balms, laundry soaps, and soy candles. These are handmade in small batches with an emphasis on natural ingredients and simple formulations.  

Many of our items use organic or naturally derived ingredients (for example, coconut oil and soy). Product listings will indicate when an ingredient is certified organic. We focus on natural formulations, but always check individual product pages for exact ingredient details and certifications. 

Yes — individual product pages list key ingredients and usage notes. If you need a full ingredient declaration (for allergy or regulatory reasons), contact us and we’ll provide the full list.  

Many of our soaps, lotions, and candles use plant-based ingredients; however, not every product may be strictly vegan (some formulations can include beeswax or other animal-derived ingredients). We do not test on animals — check each product page or ask us directly to confirm vegan status.  

Our products are primarily scented using natural essential oils and botanical extracts when possible. Product pages indicate the scent source; if you prefer only essential-oil fragrances, please check the product description or ask us to confirm. 

Shipping options and delivery windows are shown at checkout and may vary by product and destination. For the fastest estimate, add items to cart and enter your shipping address, or contact our team for specific lead times on handmade items. (If you need expedited or local pickup options we can help.)  

Yes — Cottage Goods operates retail/pop-up shopping events at 8500 East Memorial Road (Jones, OK) and occasionally hosts special pop-ups. See our Retail/Pop Up page for hours and how to book a private shopping time. 

Yes — we accept wholesale and bulk inquiries. Contact our sales team with product choices, quantities, and timeline; we’ll provide pricing, lead times, and minimums based on the items you want. 

We can assemble curated gift sets from our product range and often offer seasonal bundles. For custom packaging or branded gifts (larger orders), contact us with your requirements and timeline. 

For hygiene reasons, returns of opened personal care items are typically limited. If a product arrives damaged or defective, contact us right away and we’ll arrange an exchange or refund. For precise return windows and conditions, check the product or shipping/returns information on the site or contact customer service.  

Many of our items are formulated to be gentle and nourishing, but everyone’s skin reacts differently. If you have sensitive skin or allergies, review the full ingredient list and perform a patch test before full use. Contact us if you need recommendations for sensitive-skin options.  

Store soaps in a cool, dry place with good airflow (use a draining soap dish so bars dry between uses). Lotions should be kept away from direct sunlight and high heat. Store candles upright in a cool, dry spot; trim wicks before each burn for best results. Proper storage preserves scent and extends product life. (Product pages sometimes include specific care notes.)  

We aim to use sustainable practices where possible and choose recyclable or minimal packaging. For specific packaging materials or requests (recycled boxes, reduced plastic), ask us and we’ll share available options or make accommodations for larger orders. 

Call or email us with your needs (skin type, scent preferences, gift recipient details) and we’ll recommend products. You can also book a private shopping time at our retail location or inquire about pop-up visits. Contact info is on our site. 

Our blog and media pages feature news, press mentions, and articles about the brand and products — check the site’s “Media” or “Blog” sections for the latest coverage and stories.